Feb 07, 2019 - 04:36 PM
Hello, it seems there is an electronic malfunction. I think we need to get you a replacement. The person that handles the RMAs will reach out to you tomorrow to get the return and replace process started for you. Sorry about the hassle!
Feb 20, 2019 - 07:23 AM
Hello, I apologize for the delay. Please visit https://swampfoxoptics.supportsync.com/ and create a request to begin the RMA process.