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Swampfox Optics

Unfortunately, our office is not open to the public. If you are local to the area, please give our team a call and we would be happy to point you toward authorized dealers in your area that carry our products.

Can I visit the office or purchase something in person?

General FAQ

Does Swampfox Optics offer a warranty?

What does the Swampfox warranty cover?

What items are covered under the warranty?

How do I submit a warranty claim?

Will I receive a shipping label when my warranty case is approved?

How should I package my optic when sending it back for a warranty claim?

What happens if my optic turns out to be functioning correctly?

Are replacement optics tested before being shipped?

What about counterfeit or non-authorized products?

Are replacement parts or accessories available?

Warranty FAQ

What is the difference between a return and a warranty claim?

How do I submit a return?

If I purchased my optic from a third-party dealer, must it be returned to the original seller?

Will I receive a shipping label when my return case is approved?

How should I package my optic when sending it back for a return?

When should I check for updates on my return or warranty case?

How long does the return process take?

Returns & Exchanges FAQ

Return, Exchange, and Warranty FAQ

What is Swampfox Optics?

Where are Swampfox products manufactured?

Where can I purchase Swampfox products?

How do I stay up to date on products, new releases, and sales?

What are your business hours?

What is the best way to contact us?

About Swampfox Optics

Can I drop off my RMA at your facility?

I lost my manual. What should I do?

The screws or included accessories I needed were not in the box. What should I do?

Do I need an account to request parts or warranty services from Swampfox?

Where can I find product specs?

Can I visit the office or purchase something in person?Updated a month ago