General FAQ
Can I visit the office or purchase something in person?
Unfortunately, our office is not open to the public. If you are local to the area, please give our team a call and we would be happy to point you toward authorized dealers in your area that carry our products.
Can I drop off my RMA at your facility?
Unfortunately, our office is not open to the public. Please use the prepaid return label provided with your approved case to ship your item to our facility. Using the issued label also ensures better tracking of your RMA within our system. If you hav
I lost my manual. What should I do?
Digital versions of our product manuals are available on our website at swampfoxoptics.com. Navigate to the product page for your specific model to find the manual download. If you are unable to locate it, contact our Customer Support Team at...
The screws or included accessories I needed were not in the box. What should I do?
We're sorry to hear that. Please contact our Customer Support Team at [email protected] and include your order number and a screenshot of your proof of purchase so we can better identify where issues are occurring. We will submit a Parts...
Do I need an account to request parts or warranty services from Swampfox?
To request parts, replacements, or warranty services from Swampfox, we kindly request that you have an account with us. You can create one by clicking on this link. Having an account ensures your personal information is correct and up-to-date, which
Where can I find product specs?
Full product specifications for all Swampfox optics are available on each product page under the "Specification" and "Reticle" tabs. For any additional information about your Swampfox Product, please reach out to Customer Support at support@swampfoxo