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Swampfox Optics

Returns are for product exchanges or refunds and must be submitted within 30 days of purchase directly through our website.&#xA0;Warranty claims are for defective or potentially defective products - a repair or replacement will be issued per our policy, regardless of purchase date (subject to warranty terms).&#xA0;For more information, check out the full policy on our <a href="https://www.swampfoxoptics.com/warranty" target="_blank" rel="noopener noreferrer">website,</a> or contact our Customer Support team at <a href="mailto:support@swampfoxoptics.com">support@swampfoxoptics.com</a> / (720) 389-6719 ext. 1.

Returns are for product exchanges or refunds and must be submitted within 30 days of purchase directly through our website. Warranty claims are for defective products — a repair or replacement will be issued per our policy, regardless of purchase date (subject to warranty terms). If your purchase falls outside the 30-day return window, you may still submit a warranty claim for repair or replacement.

What is the difference between a return and a warranty claim?

Return, Exchange, and Warranty FAQ

Returns & Exchanges FAQ

Does Swampfox Optics offer a warranty?

What does the Swampfox warranty cover?

What items are covered under the warranty?

How do I submit a warranty claim?

Will I receive a shipping label when my warranty case is approved?

How should I package my optic when sending it back for a warranty claim?

What happens if my optic turns out to be functioning correctly?

Are replacement optics tested before being shipped?

What about counterfeit or non-authorized products?

Are replacement parts or accessories available?

Warranty FAQ

How do I submit a return?

If I purchased my optic from a third-party dealer, must it be returned to the original seller?

Will I receive a shipping label when my return case is approved?

How should I package my optic when sending it back for a return?

When should I check for updates on my return or warranty case?

How long does the return process take?

What is Swampfox Optics?

Where are Swampfox products manufactured?

Where can I purchase Swampfox products?

How do I stay up to date on products, new releases, and sales?

What are your business hours?

What is the best way to contact us?

About Swampfox Optics

Can I visit the office or purchase something in person?

Can I drop off my RMA at your facility?

I lost my manual. What should I do?

The screws or included accessories I needed were not in the box. What should I do?

Do I need an account to request parts or warranty services from Swampfox?

Where can I find product specs?

General FAQ

What is the difference between a return and a warranty claim?Updated 4 hours ago